FAQs

FAQs

Are You Taking New Patients?

Yes! We are currently accepting new patients and would love to meet you and your furry family members.

How Long Have You Been a Vet?

Dr. Nakamura earned her DVM degree in 1996 and has completed specialized training in veterinary neurology.

Do you Offer Emergency or Urgent Care Services?

Olive Tree Animal Hospital is available during our regular hours to assist with pet emergencies and urgent care. If possible, please call ahead at (925) 462-7120 so we can be as prepared as possible for your arrival.

Do I Need an Appointment?

Appointments are needed for routine and non-urgent veterinary care. We strive to offer same-day appointments for urgent care needs, and accept walk ins for more emergent cases.

Do You Offer Payment Plans?

We don’t offer payment plans, but we do accept CareCredit, North America’s leading client payment program. CareCredit lets you say “yes” to the best treatment for your pet immediately, and pay for it over time with low monthly payments that fit easily into your budget. CareCredit works just like a regular credit card, but without high-interest rates, annual fees, or pre-payment penalties.Â